Purpose and Scope
Frontclear (“we”,“us”, “our”) is committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard personal data in connection with our activities, services, website, and stakeholder relationships.
Who We Are
Frontclear is a development finance institution. It facilitates access to financial markets for local institutions in emerging and developing countries by acting as a principal counterparty and through the provision of guarantees to cover counterparty risk. In addition, Frontclear provides technical assistance to support market development.
Frontclear consists of Frontclear Management B.V. and its affiliated companies. A list of group companies is shown in Annex I to this Privacy Statement.
Personal Data We Collect
In the course of our operations, we process personal data relating to counterparties, participants, partners, service providers, and website users among others. We may collect and process the following categories of personal data:
- Identification data: name, title, date of birth, nationality
- Contact details: email address, phone number, business address
- Professional information: employer, job title, role in transactions
- Financial and compliance data: bank details, transaction-related data, due diligence documentation (including KYC/AML information)
- Technical data: IP address, browser type, device information, cookies
- Communication data: correspondence via email, phone, or other channels
How We Use Personal Data
We process personal data for the following purposes:
- to provide our services and perform our activities
- to conduct due diligence, including Know Your Customer (KYC) and Anti-Money Laundering (AML) checks
- to comply with legal and regulatory obligations
- to communicate with stakeholders and respond to inquiries
- to improve our website, services, and user experience
- to manage business relationships and contracts
Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Onboarding of counterparties and participants
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests (such as business operations and security)
- Consent (where required)
Data Sharing and Disclosure
We may share personal data with:
- Regulatory authorities, supervisory bodies and law enforcement agencies
- Financial institutions and transaction counterparties
- Service providers (e.g., IT, legal, compliance support)
- Auditors and professional advisors
All third parties are required to respect the security and confidentiality of personal data.
International Data Transfers
We store and process you personal data on servers located within the European Economic Area (EEA). Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or other approved mechanisms.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this statement, including to meet legal, regulatory, tax, or reporting requirements.
Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.
Your Rights
Under applicable data protection laws, you may have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent (where applicable)
Requests can be submitted using the contact details below.
Frontclear Management B.V.
Data Protection Officer
email: dataprivacy@frontclear
Cookies and Website Use
Our website may use cookies and similar technologies to enhance user experience and analyse site usage. Users can manage cookie preferences through their browser settings.